Delete your account and data

How to delete your records and account in The Real Killer (operated by Webinstudio). The Real Killer works without sign-up, and your game records stay on your phone.

Google Play app name: The Real Killer: Mystery · Developer: 시루아빠

Delete in the app

1. On the Home screen, tap "Settings".
2. Tap "Delete My Data", then confirm.

Your data is deleted right away, and the app goes back to how it was when you first installed it.

What gets deleted

• On your phone: your saved game, Case Log, settings, and the downloaded case list
• On our server: your anonymous account
• The link between your anonymous account and the cases you bought

Deleted data can't be recovered. It can stay in the weekly backup copies on the operator's computer for up to 5 weeks, until those copies are deleted.

What stays

• Cases you bought stay with your Apple or Google account. Tap "Restore Purchases" on the Case List screen to unlock them again.
• Payment records the law requires us to keep (transaction ID, product, and time) are stored separately, no longer linked to your account, for the periods in section 8 of the Privacy Policy.
• Sign-⁠in records that Supabase keeps automatically (anonymous account ID, IP address, and time) stay after you delete your account and are deleted 30 days after they were recorded.

If you deleted the app or can't open it

Uninstalling the app also removes the records on your phone. Your anonymous account on our server is deleted automatically if it goes unused for 12 months. To delete it sooner, email contact@webinstudio.co.kr. Because the account is anonymous, please include the 8-character Account Confirmation Code from the Home > Settings screen if you can. If you don't know it, tell us the date you bought a case and the store you used (App Store or Google Play). We'll handle your request within 10 days and let you know the result.

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